SUPERSELF Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Welcome to SUPERSELF! We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application (the "App"). SUPERSELF is designed to help you be more productive, energized, and focused through intentional time management and digital wellness practices.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and authentication credentials when you create an account
  • Intentional Timer Data: Information about your rest and focus sessions, including durations, timestamps, and session types
  • Productivity Journal Entries: Daily ratings, reflections on your energy, productivity, and focus, and notes about your intentional sessions
  • Profile Information: Preferences, settings, and streak information you configure within the App
  • Productivity Coach Interactions: Questions, responses, and feedback you provide to our AI productivity coach

2.2 Automatically Collected Information

When you use our App, we automatically collect certain information, including:

  • Usage Data: How you interact with the App, features you use, and time spent in the App
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Activity Tracking: Daily streak information, total time in intentional rest and focus sessions, and progress metrics
  • Log Data: IP address, access times, app crashes, and performance data

2.3 Third-Party Authentication

We use Clerk for user authentication and account management. When you create an account or sign in, Clerk processes and stores your authentication credentials. If you choose to sign in using Apple Sign-In or Google Sign-In through Clerk, we receive certain information from these providers as permitted by your account settings. This may include your name, email address, and profile picture.

Clerk's collection and use of your authentication data is governed by their privacy policy. We encourage you to review Clerk's privacy practices at https://clerk.com/privacy.

2.4 App Blocking and Screen Time

The Intentional Timer feature may use Apple's Screen Time API (for iOS users) to help you block distracting apps during your focus sessions. When you enable this feature:

  • We request access to Screen Time data to identify and block selected apps during focus sessions
  • This data is processed locally on your device and is not transmitted to our servers
  • You can enable or disable app blocking at any time through the App settings
  • App blocking functionality is subject to Apple's Screen Time API limitations and your device permissions

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our App and services, including the Intentional Timer, Productivity Journal, and Productivity Coach features
  • Process your account registration and authenticate your identity
  • Track your intentional sessions, streaks, and productivity progress
  • Enable features such as session tracking, journal entries, and AI coaching support
  • Send you notifications, reminders for intentional sessions, and updates related to your use of the App
  • Respond to your inquiries, comments, and support requests
  • Analyze usage patterns to improve App functionality and help you develop better focus and productivity habits
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms and Conditions

4. How We Share Your Information

4.1 Service Providers

We share your information with the following third-party service providers who perform services on our behalf:

  • Clerk: We use Clerk for user authentication and account management. Clerk processes and stores your authentication credentials, account information (name, email, profile picture), and authentication session data. Clerk's privacy policy governs their collection and use of this information. You can review Clerk's privacy practices at https://clerk.com/privacy.
  • Convex: We use Convex as our backend database and cloud storage provider. Convex stores and processes your App data, including Intentional Timer session data, Productivity Journal entries, streak information, activity tracking, profile settings, and Productivity Coach interaction data. Convex's privacy policy governs their collection and use of this information. You can review Convex's privacy practices at https://www.convex.dev/privacy.
  • AI Provider: We use a third-party AI service provider to power the Productivity Coach feature. When you interact with the Productivity Coach, your journal entries, reflections, and questions are sent to our AI provider to generate personalized responses, focus tips, and support. The AI provider processes this information to provide you with relevant coaching and advice. We ensure that our AI provider is contractually obligated to protect your information and use it only for providing the Productivity Coach service. Your journal information is processed in accordance with our data processing agreements.
  • Payment Processors: For processing subscription payments (Apple App Store, Google Play Store). Payment information is processed directly by these platforms and is not stored by us.
  • Analytics Providers: Services that help us understand how users interact with our App to improve functionality and user experience.

These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to third parties.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, or other purposes to improve productivity and focus practices.

5. Data Storage and Security

5.1 Data Storage

Your information is stored on secure servers provided by our cloud service providers. We use industry-standard security measures to protect your data, including encryption, secure authentication, and access controls.

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5.3 Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, subject to certain exceptions for legal compliance.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, update, and correct your personal information at any time through your account settings in the App.

6.2 Data Portability

You may request a copy of your personal data, including your productivity journal entries and session data, in a structured, machine-readable format by contacting us at privacy@superself.app.

6.3 Deletion

You can delete your account and associated data at any time through the App settings or by contacting us at support@superself.app. We will delete your information within a reasonable timeframe, subject to legal retention requirements.

6.4 Opt-Out of Communications

You can opt out of receiving promotional communications from us by adjusting your notification preferences in the App settings or by following the unsubscribe instructions in our emails.

6.5 European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.

7. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@superself.app. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Users between 13 and 18 years of age require parental consent to use the App. We encourage parents and guardians to monitor their children's online activities and to help enforce this Privacy Policy by instructing their children never to provide personal information without permission.

8. Third-Party Services

8.1 Clerk Authentication

Our App uses Clerk for authentication services. Clerk processes your authentication credentials and account information. When you sign in with Apple or Google through Clerk, their respective privacy policies also apply. Clerk's privacy policy governs their collection and use of your authentication data. You can review Clerk's privacy practices at https://clerk.com/privacy.

8.2 Convex Backend Services

We use Convex as our backend database and cloud storage provider. Convex stores and processes your App data, including session data, journal entries, and profile information. Convex's privacy policy governs their collection and use of this information. You can review Convex's privacy practices at https://www.convex.dev/privacy.

8.3 AI Provider Services

The Productivity Coach feature is powered by a third-party AI service provider. When you interact with the Productivity Coach, your journal entries and questions are processed by our AI provider to generate personalized responses. The AI provider processes this information in accordance with our data processing agreements and is contractually obligated to protect your information.

8.4 Apple Screen Time API

For iOS users, the Intentional Timer feature may use Apple's Screen Time API to help block distracting apps during focus sessions. When you enable app blocking:

  • We request access to Screen Time data through Apple's Screen Time API
  • Screen Time data is processed locally on your device and is not transmitted to our servers
  • Apple's privacy policy and Screen Time API terms govern the use of this feature
  • You can revoke Screen Time access at any time through your device settings
  • App blocking functionality is subject to Apple's Screen Time API limitations and availability

8.5 App Stores

If you download our App from the Apple App Store or Google Play Store, your use of the App is also subject to the terms and privacy policies of those platforms.

8.6 Links to Other Websites

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives an adequate level of protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy in the App
  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Sending you an email notification (if you have provided an email address)
  • Displaying a prominent notice in the App

Your continued use of the App after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: privacy@superself.app
  • Support: support@superself.app
  • Legal: legal@superself.app

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.

Version: 1.0
Company: SAGA, LLC
Jurisdiction: Canada

This Privacy Policy is effective as of January 1, 2025 and applies to all users of the SUPERSELF mobile application.